FAQ EN

FAQ

Caring for, cleaning and maintaining Bodahl Moebler – rustic oak, wild oak, ash, linoleum, cork and oak veneer

This furniture requires no care or maintenance. Use a clean cloth wrung out in water for cleaning. Do not use any chemicals, cleaning agents, oils, etc. Avoid scratching the furniture with any type of abrasive textile or tool, since this will damage the surface.

See the maintenance of our Rustic Oak furniture HERE
See maintenance of our Wild Oak furniture HERE

Structure of the wood – when do you have a claim?

Due to the natural origin of the wood structure in Bodahl Furniture and the individual processing processes, no furniture pieces will be completely identical. The wood structure includes features such as indentations, cracks, splits, knots, and grain patterns, which may vary in appearance, number, and placement from piece to piece.

Furthermore, the wood structure can change over time due to fluctuations in humidity and seasons. Cracks, splits, and knots may therefore change their appearance and size. These natural changes are not considered defects or grounds for complaint.

Differences in colour of the wood – when do you have a claim?

Regarding possible color variations in the wood, as it is a natural material, there may be variations in color between the individual joined wood planks. This is also not considered a defect or grounds for complaint. Similarly, there may be slight color differences between tabletops and extension leaves.

Caring for, cleaning and maintaining Bodahl Moebler – leather, textile and PU leather

Use a soft, dry cotton cloth to clean seats and chair legs/frames. Do not use any chemicals for cleaning chair seats, legs or frames. Avoid scratching the furniture with any type of abrasive textile or tool, since this will damage the surface.
Antique leather: no maintenance required.
Sierra/Kenia leather: Leather care for aniline, as needed.

For indoor use only. Store at constant room temperature. Do not expose to direct UV light. Studies have shown that direct UV light causes discolouration of the leather and small cracks can appear in the topcoat of the leather, which protects it against external influences such as damp and dirt.

See the care of our chairs / leather HERE

Structure and colour of leather – when do you have a claim?

Bodahl Moebler’s furniture upholstered with buffalo leather is available in the following colour categories: ‘Antique’ (both gloss and matt) and ‘Sierra’/’Kenia’. The skins used have natural marks such as scars, scratches, insect bites, wrinkles, etc. These are the marks of genuine leather and give the surface structure. They also contribute to the antique look that is created during the dyeing process and which is characteristic of Bodahl Moebler. In time, the leather will change in nature and acquire a natural patina, depending on use, light, heat, etc. The leather becomes more flexible, smooth and light where it gets most use.

‘Antique’ (gloss and matt) leather: The leather colour is applied by hand. The colours look transparent and are not ingrained. Due to the manual leather-working process, we cannot guarantee that you will receive the exact same tone if you place a new order.

‘Sierra’/’Kenia’ leather: Aniline leather is colour-ingrained before the upholstering process. The skin has an attractive, soft surface, which can be susceptible to grease spots, etc. and is quicker to acquire a patina. We cannot guarantee that you will receive the exact same tone if you place a new order.

Structure and colour of metal – when do you have a claim?

Bodahl Furniture offers iron legs in a black powder-coated version. The legs are designed to achieve a rustic appearance with visible welds, as well as natural joints and irregularities. These visible elements are an integral part of the desired aesthetic expression and are therefore not considered defects or grounds for complaint.

Powder coating is used to create a uniform and durable surface that is resistant to impacts and scratches. After the powder is applied, the treated item undergoes a heat treatment of up to 180 degrees Celsius, causing the powder to melt and form a smooth surface. Following the heat treatment, the powder adheres firmly as a strong and hardened lacquer, allowing the furniture to be used immediately after the surface treatment is completed.

Claims

If you wish to submit a claim for compensation, you must contact the dealer who sold you the furniture. We will then do everything we can to find a solution.

See, touch and feel – where can I buy the products/find a dealer?

Click here to find our partner nearest to you.